Mathia Lee ~ Plans and Preoccupations

Freedom of expression, offense and anger

Posted in Social Commentary by mathialee on January 3, 2009

Most of you must have noticed by now, I am fairly new to this blog writing business here, commenting on social / current issues – this is my 3.5th month in the business.

 

My latest postings on controversial issues surrounding sexuality and health policies have got me my first hate mail and offensive comments. And that has actually posed a challenge to my stand of the freedom of expression.

 

You see, the way wordpress works (according to the option I’ve selected) is this. A comment comes in, and it either automatically goes to the spam bin, or it goes on hold until I approve it. Nothing is posted automatically. Each day, when I have the chance to, I will approve each comment manually. And then I will check the spam bin to make sure no legitimate comment is spammed. If it takes a while for you to see your comment published, it’s because I have not had the chance to (yes, I do have other matters to do in life besides blogging, please bear with me patiently).

 

My role as a censor on my personal blog has put me in the position to actually practice what I preach about censorship. As a rule of thumb, I allow every relevant comment, whether or not I agree/like the comment. Stuff that I spam or delete would be the clear cut advertisements (of all sorts) that clearly have no relevance to the posts, comments where the writer specifically asks for confidentiality, and emails directed to me personally that are irrelevant to the post (I’m guessing some people can’t find my email address)

 

However, I am challenged by hate/offensive comments/rants that are actually very relevant to the post. On one hand, I believe that everyone has a right to expressing their views, regardless of what they are. Because everyone’s view is important, and anyone might be right/wrong. I believe that even when people are angry and ranting, they have a right to express that emotion. And if we were to look behind that emotion, we might learn a lesson from their message. I also believe that allowing people to rant is important because we need to learn what makes people angry and why. It’s part and parcel of accepting diverse views. In fact, I would take a leaf out of Obama’s philosophy to say that it is especially when people get angry, that we really need to listen closely, because they are really saying that the issue is so important to them.

 

On the other hand, I’m thinking of the respect I owe to my readers. By putting up offensive comments, am I sanctioning them, and hence saying that offensive personal attacks are acceptable in civil society? Am I dignifying their offensiveness by publishing it? Thus far I have chosen to err on the side of freedom, and I have published it all. Thus far, I am really glad to have done so, because I have readers who publicly come to my defense against these offensive comments. Had I not published them, I would never have had the opportunity to witness such good in people, and to be touched by them. I am truly truly touched, and for that alone, I do not regret my decision.

 

That’s the beauty of the internet, that is very different from traditional print media. Power is no longer in the hands of the select few who can afford to own / work with a publishing house. Power is now in the hands of EVERYBODY – anyone, regardless of status, language ability etc – has the opportunity to make themselves heard. Anyone can say anything, and all the parties involved have the opportunity to respond and defend themselves. There is no longer a censor or an editor. A person can offend. But another person can defend. The rights and opportunities of both do not depend on the mercies of the publishing entity – they are in the hands of both writers.

 

I recently attended a talk/discussion featuring PN Balji ( http://theonlinecitizen.com/2008/12/mainstream-media-going-downstream-pn-balji/  )

I realized there was a general contempt for rants, raves, views not written in standard English. As if the opinions and thoughts of the non-elite are less important than that of the elite. It made me sad, because people who held this view included activists who were trying to fight for minority rights, and the rights of the “non-elites” and underdogs.

 

PN Balji was of the view that the online news blogs today could not challenge that of the mainstream news providers, and was not likely to do so in the near future. The way I see it, if we are going to measure the success of the online media according to the same standards and criteria used to measure mainstream news providers, perhaps he would be right.

 

But that’s not the strength of the internet. The internet decentralizes power, takes it out of the hands of the elite few, and distributes this power into the hands of each of the millions. With the internet, talented journalists that Balji calls for, may no longer be needed. When something happens to you, you no longer need to wait for a talented journalist to tell the world your story – you can do it yourself. And if everyone involved in your situation does so, we would have the same story told from a hundred different angles, and the reader will be the determiner of the truth. No longer do we have to hear only one or two reporters’ version of the story, with all the bias – with the internet, the ideals of many many independent news providers are achieved , because everyone can now be a news provider.

 

We see that happening in places like China, like Malaysia, where the mainstream news providers have ceased to have a monopoly on the news, because all the oppressed are slowly, but surely telling their stories of injustice. And injustice from the common man would usually come out as angry and offensive rants, just as unhappiness from a child comes out as wails and tantrums.

 

Can this happen in Singapore?  Would the important messages that is uglified by offensive or poor language be ignored? Should we start listening to them, and dignifying the cusses?  

  

 

 

 

14 Responses

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  1. wayangparty said, on January 3, 2009 at 11:27 pm

    Hi Mathia,

    Take it easy. We got a fair share of it pretty often too. Just delete and ignore. That’s the way blogosphere works. There bound to be some nutcase out where who doesn’t understand the meaning of “agree to disagree”. Don’t take it too personally.

    Zhi Yuan

  2. Alejandro said, on January 4, 2009 at 7:20 am

    Mathia,

    While someone frustrated (or extremely so) wouldn’t probably be as articulate to voice his/her opinion, it still doesn’t help insulting people or ideas just to prove you think differently (in this case, our beloved and respected Mathia). The President of my country does it all the time and unfortunately over here it’s become a daily thing for him to insult everyone who disagrees with him. Just googled “Chavez insults” and the number of results makes me sad:

    http://uk.reuters.com/article/topNews/idUKN0918742520070310
    http://news.bbc.co.uk/2/hi/europe/7398597.stm
    http://www.gulfnews.com/World/Venezuela/10244575.html

    and even his own opponents when the referendum for his proposed reform was voted against:
    http://news.bbc.co.uk/2/hi/americas/7130347.stm

    If people have something and decide to rant about it, a response should be given to try to get that person to successfully express his/her ideas. We should not insult back because then we become them.

    But Mathia, last but not least, for every single one that comes and posts anything offensive (to the topic or to you) we’ll come and defend you, no matter how many times….. = )

  3. The Hermit said, on January 4, 2009 at 9:31 am

    On Internet, try not to take offenses too seriously.

    Most of the time, the people who went into offensive are those who are really, just angry with themselves but they didn’t realized it yet. Maybe it was something you said rightly, maybe you had put the truth to them which their sub-conscious minds acknowledged but yet their dominant mental state denied.

    Just take it easy. Both the good and the ugly exist here, and they will balance out one way or another. Things just work differently on the Internet, and that is the beauty of it.

    = =

  4. mathialee said, on January 4, 2009 at 7:11 pm

    Thank you everyone for your lovely words of encouragement and support! I am really touched! Indeed, this is the beauty of the internet, that makes all the ugliness worthwhile. Initially when I wrote this post, I was thinking that this might be an invitation to more offensive comments, but contrary to expectations, there was not a single ugly comment, only all of your supportive ones! Truly truly touched.

    I am hoping that this post has not discouraged people from commenting. Sometimes I know people are hesitant about offering their views, especially in disagreement, because of a fear of offending. Please do not see it that way, I promise not to take anything here to heart, because I really hope to know what everyone thinks, especially if you have a different view. It’s ok to offer views in crappy english too, and after all, I’m really proud of our unofficial mother tongue — singlish!

  5. mathialee said, on January 4, 2009 at 8:55 pm

    Oh and one more reason why I’m glad I started blogging — cos through my blog, i’ve got to know/meet fantastic people, whom I never would have otherwise. Really happy to know all of you, and i’m looking forward to making more friends!

  6. Siong said, on January 5, 2009 at 1:30 am

    I guess freedom of expression or freedom of speech is a very touchy issue to touch on especially in “you gotta get a permit to protest” Singapore.

    I tend to view freedom of expression and freedom of speech as 2 separate things. How many times have we heard someone say “Hey we want your honest feedback” and when you say “You sucked.”, people would come back to you and say “Hey maybe you could have say it in a better way.”

    But whatever happened to freedom of speech? If maybe you said “Hey, the performance was frankly lousy. I think it can do with more practice.”, that might seem to be more acceptable. And thus leads me to conclude that you have the freedom to EXPRESS how you feel but that does not give the freedom to say WHATEVER you want aka freedom of speech.

    My boss once told me that if he needs really honest feedback, the only person he can think of in the company is me. However, there are times when he told me that the things that I said are not so nice. I was confused but I thought you told me to be as honest as I could. His point was of course, well you can be honest without being BRUTAL! Instead of “This course is so boring! We should get another trainer!”, you could say “The course could do with more injection of life into the way it is being presented.”

    To me, the irony is in that you are asked to be honest in your words but not in how you feel. I find it hard to accept that and that is why I find myself suffering in the pursuit of the corporate ladder. Bigwigs just cannot accept being brutalised. Communication only makes sense if it is 2 ways. The tendency is to teach people to say things in the proper way, in the diplomatic way, in the NICER way. But why do we not teach people to LISTEN in between the lines, the underlying emotions?

    I believe when we learn the art of listening, true listening not just the words but the emotions when there can be true freedom of speech.

    Hope this makes sense to people haha.

  7. The Hermit said, on January 5, 2009 at 2:13 am

    Siong,

    The next time some one ask you for the truth, just ask them back, “Are you sure you want the truth, the whole truth, and nothing but the truth?”.

    If they say yes, then just tell it to them your way, with your feelings. No one can blame you for being brutal since they just reaffirmed that they want the whole truth.

    If they say no, then they basically just canceled out their initial question and there is no need to say anything.

  8. mathialee said, on January 5, 2009 at 2:35 am

    Hey Siong! Glad to see you back here, thanks for commenting! = ) I think you make a lot of sense and brought up some really great points. I guess people are sometimes just waiting to hear that ” you HONESTLY think they are nice and wonderful!”

    Sometimes I do wonder about where the line between a good comment, a bad comment and an unacceptable comment should be drawn.

    “The course has great potential. With more practice and more animation, this will be an excellent presentation”
    “Hey the performance was frankly lousy. I think it can do with more practice.”
    “The course could do with more injection of life into the way it is being presented.”
    “This course is so boring! We should get another trainer!”
    “You sucked.”
    “*@$^%#* waste my time F*** off and die lah!”
    *walk out without a word*
    *throw eggs*

    There’s this whole range of ways to say the same thing, and different people draw the line differently. In Asia, I think people generally err on the side of caution and not say anything at all (unless they can comment annonymously, as they do on blogs) , which makes it tough if improvement is the goal.

    When the victimised group happens to be made up of people who cannot express themselves well, and if offensive comments are automatically ignored, then voices of this victimised group would go ignored. And that can be very dangerous.

    “These people are nothing but thugs, and so Israel is going to defend its people against terrorists like Hamas” said a spokesman for President Bush.

    Who are these ‘thugs’? People who have been displaced from their homeland. People who are surviving on food aid. People who are being bombed so that votes can be won.

    Unfortunately they chose violence and terrorism as their method of protest. I wonder if its because no one listened when they were talking nicely. And if the world continues to ignore the message behind the violence, and simply shrug them of as thugs, the world would just continue making victims out of both sides.

    And that’s why, despite cringing at offensive comments, and not wanting to dignify them with an anwswer, I would still continue to publish them, and encourage everyone to listen to the messages behind the offense, and encourage everyone to speak up without being afraid of coming across as offensive.

    On your point about us having to learn the arts of listening between the lines, to both the message and the emotions, I totally agree. It’s an art. We need to learn it.

    In my latest post , http://mathialee.wordpress.com/2009/01/05/justice_law_courts/ , I’m just gonna depend on this very art. Because judging from the way people (bloggers included) are getting sued from giving suggestions to improve our electoral and judicial system, I am actually very afraid of saying anything at all. So I will not say anything. I’m just gonna qoute what various authorities have said, and leave my readers to read the message between the lines, if any at all….

  9. Penguin said, on January 6, 2009 at 11:46 pm

    Actually, I would like to point out at there are indeed comments that can be labelled as good and bad.

    Though the line may not be very clear, a comment such as “This course is so boring! We should get another trainer!” would potentially be more useful than, say, “You sucked.” because the former points out a particular area where the receiver of the comment can improve on, while the latter, well, doesn’t say anything.

    Perhaps it may not be the nicest way of phrasing things, but I personally find the comments that are most helpful those that are emotionally charged, because then you’re sure that the person did not over-think their comment, and resultingly censor themselves just to be “nice”. Whatever “nice” means any more.

    Like you said, Mathia, the most important thing is, IS there a message behind all of the ranting? If there is, perhaps it’s best to acknowledge that, and perhaps the person may return when they are less angry (with whatever) and actually engage on a more intellectual level.

    And if one can reply to those messages calmly and coolly, one would not necessarily be dignifying the tone, but moreso the message, the lines between the lines.

    Good on you Mathia for standing by your beliefs!

  10. mathialee said, on January 7, 2009 at 1:07 am

    Hey Penguin! Thanks for sharing your views! I guess it really means that whether a comment come across as good or bad, really then depends on the motive behind the person asking for the comment. Like if the person wants to improve, then a constructive comment would be good, and simply saying “you sucked” would be totally useless. On the other hand, if the person asking for the comment wants to know how the other party feels about it, then an emotionally charged comment might actually be better.

  11. [...] behind PM Lee’s New Year address – Singapore Life and Times: The Old and the New – Mathia Lee: Freedom of expression, offense and anger – Just Stuff: The Expert Needs To Be Destroyed In Our Brain! – A Singaporean Study in the Cult of [...]

  12. mathialee said, on January 7, 2009 at 2:21 pm

    In the TODAY paper, today Wed 7th Jan, these 2 pieces of news were placed one after the other:

    http://www.todayonline.com/articles/295973.asp
    Locked out of war zone – Israel draws flak for ban on foreign reporters, correspondents

    http://www.todayonline.com/articles/295971.asp
    Pray for me, pleads blogger – Civilians have taken it upon themselves to record ongoing battle for Netizens worldwide

    In light of the recent debate on the reliability and effectiveness of bloggers as news journalists (http://theonlinecitizen.com/2009/01/disgrace-the-life-and-times-of-chua-lee-hoong/) , I do believe that The TODAY Paper is trying to make a point, simply by placing these 2 articles next to each other :

    The implicit message here is that bloggers as news journalists are incredibly important, and at times, can be the sole sources of the truth. Yes, one blog alone may be a questionable source of the truth, but when you hav 100 blogs giving independant and corroborative accounts, I think the reliability of this collective testimony is stronger than anything a good news paper can ever come up with.

    Bear in mind that even the best of journalists are still human, and hence subject to human bias, and their accounts are still from a single person’s point of view. Bear in mind also, that no print media can ever publish 100 independant testimonies, like the internet can. Bear in mind, that the print media is subject to control and censorship, in ways that the internet can get away with.

    While the underlying message from The TODAY Paper is stems solely from my (perhaps over active, imaginative) interpretation, I do think that there are times, the print media is restricted from outright making an overt statement on certain issues. I think that sometimes, we have to look at the way news articles are placed and juxtaposed, and read between these lines. This is not the first instance this tactic is employed. I believe that the paper might have been doing the same, when I wrote this blog post : http://mathialee.wordpress.com/2008/11/15/how-is-life-valued-in-court/
    I myself have tried a hand at this tactic in my recent post : http://mathialee.wordpress.com/2009/01/05/justice_law_courts/
    Sometimes this is necessary, when one is not allowed to say certain things outright.

    Because the common man has become the reporter of his own truth, and because the common man is not as sophisticated at language use as professional journalists are, we have to start looking out for the truths amongst ugly complaints, comments, and even offensive statements. We need to find out the truth and facts that have made the comon man so angry.

    To reinterate my previous point once again from http://mathialee.wordpress.com/2009/01/03/freedom-of-expression-offense-and-anger/
    :
    PN Balji was of the view that the online news blogs today could not challenge that of the mainstream news providers, and was not likely to do so in the near future. The way I see it, if we are going to measure the success of the online media according to the same standards and criteria used to measure mainstream news providers, perhaps he would be right.

    But that’s not the strength of the internet. The internet decentralizes power, takes it out of the hands of the elite few, and distributes this power into the hands of each of the millions. With the internet, talented journalists that Balji calls for, may no longer be needed. When something happens to you, you no longer need to wait for a talented journalist to tell the world your story – you can do it yourself. And if everyone involved in your situation does so, we would have the same story told from a hundred different angles, and the reader will be the determiner of the truth. No longer do we have to hear only one or two reporters’ version of the story, with all the bias – with the internet, the ideals of many many independent news providers are achieved , because everyone can now be a news provider.

  13. [...] Freedom of expression, offense and anger [...]

  14. [...] The internet decentralizes power, takes it out of the hands of the elite few, and distributes this power into the hands of each of the millions. With the internet, talented journalists that Balji calls for, may no longer be needed. When something happens to you, you no longer need to wait for a talented journalist to tell the world your story – you can do it yourself. And if everyone involved in your situation does so, we would have the same story told from a hundred different angles, and the reader will be the determiner of the truth. No longer do we have to hear only one or two reporters’ version of the story, with all the bias – with the internet, the ideals of many many independent news providers are achieved, because everyone can now be a news provider. Mathia Lee [...]


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